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1. You may request for a full refund within 3 days of receiving your items.
2. After 3 days and before 30 days of receiving you may exchange your items for a store credit that never expires.
The following conditions must be met in order to receive a refund or store credit:
Non – exchangeable items include:
To get a full refund back please follow these instructions
1. Refunds for money back must be claimed within 3 days of the date you receive your package. If it its later than 3 days and up to 30 days after delivery, you may exchange your items or get store credit that never expires.
2. Contact firstname.lastname@example.org with subject refund with in the 3 days after you have received.
3. We will email you a return label and you will need to ship the items back to us, in the original condition.
4. Once received we will contact you to let you know that status of the refund or exchange
If you receive incorrect or manufactured defective items, all claims must be within the first 7 days of delivery.
** please make sure to contact us before sending an item back
* any discounts will not be applicable for gift certificates, if a discount is used to purchase a gift card (by accident) a refund will be issued and it can be purchased at full price.
* All refunds and exchanges are subject to management approval. These are policies are for www.arrayshops.com and do not reflect the exchange policy of in store purchases.